RESPONSIBILITIES

● Manage outbound calls in a timely manner
● Follow communication “scripts” when handling different topics
● Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
● Seize opportunities to upsell products when they arise
● Build sustainable relationships and engage customers by taking the extra mile
● Keep records of all conversations in our call center database in a comprehensible way
● Frequently attend educational seminars to improve knowledge and performance level
● Meet personal/team qualitative and quantitative targets

REQUIREMENTS:

● Fluency in Montenegrin or Albanian, English is preferable (but not a must)
● Good communication and negotiation skills
● Client, service, and result-oriented; strong will to succeed
● Willing to gain new knowledge and skills

CONDITIONS:

● Competitive salary package (fixed salary and unlimited bonus scheme)
● Integrity, quality, flexibility, commitment
● Working with a young, dynamic team in a pleasant international office environment
● Being part of a rapidly growing, successful international company, full of advancement opportunities

If you want to become part of the Limit Prime team, send your CV to: hr@limitprime.com or fill out the form below.